The Future of Omnichannel Personalization

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This is a podcast episode titled, The Future of Omnichannel Personalization. The summary for this episode is: <p>Omnichannel personalization points to the importance of engaging with consumers on an individual level across any channel or touchpoint. In order to retain loyal customers and continue to grow, brands need to foster personalized relationships through showing empathy and an understanding of likes, interests, history, and preferences to deliver in the right moments. Join Mila D'Antonio, Principal Analyst at Omdia and Patrick Tripp, SVP of Product Marketing at Cheetah Digital to discuss how relationship marketing can help you establish long-lasting relationships with data, insights, and real-time experiences</p><p><br></p>

DESCRIPTION

Omnichannel personalization points to the importance of engaging with consumers on an individual level across any channel or touchpoint. In order to retain loyal customers and continue to grow, brands need to foster personalized relationships through showing empathy and an understanding of likes, interests, history, and preferences to deliver in the right moments. Join Mila D'Antonio, Principal Analyst at Omdia and Patrick Tripp, SVP of Product Marketing at Cheetah Digital to discuss how relationship marketing can help you establish long-lasting relationships with data, insights, and real-time experiences


Today's Guests

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Patrick Tripp

|SVP of Product Marketing at Cheetah Digital
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Mila D'Antonio

|Principal Analyst, Omdia